How to Fix Outlook Keeps Not Responding Issue Quickly?

Shreyansh Gautam
4 min readFeb 2, 2023

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Outlook Keeps Not Responding

Are you facing trouble while opening Microsoft Outlook? So you have landed on the perfect article. In this article we will talk about the Outlook keeps not responding error. Furthermore, we will discuss some reasons and resolving techniques for Outlook freezing constantly error. Now begin the blog with an understanding of the major causes of Outlook keeps freezing error.

Reasons For Outlook Stops Responding

Below are the following reasons that are responsible for Outlook keeps not responding issue. So let’s understand the causes before resolving this error.

  • When Outlook is in use by another process.
  • The Outlook AppData folder is redirected to a network location.
  • Oversized Outlook Mailboxes are another reason for this error.
  • It is possible due to the corruption of the Office program.
  • Outlook freezing constantly When you are using an old version of Outlook.
  • Outlook could be running many processes in the background
  • Due to interference of a pre-installed add-in in Outlook.
  • Chances that Outlook opens some external content, like images in an email message.

We have understood the causes of this error. Proceeding towards the methods to resolve this outlook constantly not responding issue.

Best Methods To Resolve Outlook Keeps Not Responding Error

The following are some of the different methods of resolving this Microsoft Outlook stops responding error, so the methods and their steps must be executed perfectly:

Method 1: Exit Outlook Safely in Case of Device Hanged

Sometimes, Outlook may not shut down on the first try. Additionally, if you quit the program multiple times, it can cause the system to hang. To end their process, you must launch the Task Manager by pressing Ctrl+Shift+Esc then select Outlook and click on the End task button.

Method 2: Disable Add-ins to fix Outlook Keeps Saying Not Responding Error

  1. First, exit the running Outlook.
  2. Now Run Outlook in safe mode by pressing the Windows+R button
  3. Lastly, type outlook.exe /safe and click on the OK button.
  4. Go to the File menu>>Option>>Add-Ins option
  5. From the drop-down list, Choose the COM Add-ins and click the Go button.
  6. Next, enable the Clear all checkboxes option, then select OK.
  7. Lastly, you can check/uncheck each add-in one after another to determine which one is causing Outlook keeps not responding.

Method 3: Close All Running Applications to Free-up Storage

It is uncommon for outlook to freeze or hand as a result of the increasing complexity and memory requirements of the application. Therefore, before opening Outlook, You should stop all the memory-consuming applications. You can close these applications on Taskmanager. To open the task manager, press Ctrl+Shift+Esc. Then select the applications and Click on the End button.

Method 4: Repair Outlook Data Files Via ScanPST.exe

Sometimes Outlook constantly not responding because of the PST file corruption. We have to repair the PST file to resolve the Outlook keeps not responding error. Microsoft has provided a tool to repair PST files which is scanPST.exe. This tool helps to repair damaged PST files. Here, we will know the steps to repair Outlook Data Files using ScanPST.

  • First, stop running Outlook.
  • Now, run ScanPST.exe. You can file this file on

Note:- For 32-bit OS:- C:\Program Files\Microsoft Office\Office15\

For 64 bit OS:- C:\Program Files (x86) \Microsoft Office\Office15\

  • When you open the ScanPST tool, Go to the option to backup the scanned file before repairing it.
  • Choose the browse button to add the Outlook data file PST.
  • Then hit the Start option to start the scanning process of added PST file.
  • Now click on the Repair button. It will start the repair process.
  • After that, you have to wait until the repair process gets completed.
  • Lastly, you will receive a Repair Complete message.

Method 5: Disable Anti-Virus Program to Fix Outlook keeps not responding Issue

In this method, Outlook Opens and then closes immediately fix by disabling the Anti-Virus software. Sometimes our system doesn’t differentiate between antivirus and Add-ins. So that we need to turn off the Anti-Virus to open Outlook correctly. To do so, go to your antivirus and find the disable button and disable it. Then you will be able to access Outlook easily.

Method 6: Automated solution for resolving Outlook Not Responding Problem

If the above method doesn’t work, you have the last option to use the third-party utility that can easily repair the highly corrupted Outlook data file. The name of the utility is Sysinfo PST File Recovery which is very reliable and you can use it to deal with this type of error.

Conclusion

Finally, we have performed different types of methods to fix the outlook stops responding issue. Also, we have talked about a third-party program. If all the methods are failed, you can this expert utility to resolve the outlook keeps freezing problem. Furthermore, must read another article to migrate data from G suite to Office 365.

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